Authorization

Production environment

Sandbox environment

Plugin installation

Log in to your store's admin panel on the PrestaShop platform

1. Go to Modules tab

Open

2. On the Modules tab, select Module Manager

3. On the right side of the screen you will see the Upload a module button

(Click on the button and upload the installation package as an Archive)

Plugin configuration

Searching for a module for further configuration is done in the Modules tab -> Module Manager

Type "Inpost" into the browser and click the Configure button

Tabs

Authorization

Here you can fill in your API access data (Token, Organization ID), which you can generate yourself in the Parcel Manager under "API" Access to environments is at the beginning of this documentation

It is possible to use only Sandbox mode after switching the switch and completing the sandbox data

Geowidget

For proper operation of the map with InPost points in the shopping cart, you need to add the Geowidget token to the Production or Sandbox configuration

Generate the token in Parcel Manager under My Account → API → Geowidget (specifying the store domain)

Sender details

The form is used to collect information needed to ship packages. It collects the basic data of the sender

It is possible to automatically fill in the fields of the form with data that has been previously defined as organization data in the store configuration. To do this, click on the "Fill with organization data" button

Sending method / Insurance

Allows you to configure the default Pickup Point/Parcel Locker and set the default insurance value

Shipping services

Here you can configure the delivery methods that will appear in your store

Part 1: Configuration

Click Add New -> fill in the service that is imported from the API, the default shipping method, specify the default shipment dimensions or gauge ( depending on the service used), then give the correct service name according to the guidelines in the "Poradniku skutecznej implementacji dostaw InPost w koszyku e-commerce" and click Submit

A view of method creation:

InPost Parcel Locker

Description:

InPost Courier Standard

Description:

Part 2: Configuration

After adding a service, you have the option to further configure the delivery method. To do so, click GO TO DELIVERY SETTINGS

You will be redirected to the selected service, where you can change the logo, set shipping costs, maximum weight, sizes and availability for guests or customers logged into the store

Positioning of delivery services in the shopping cart

Tab Improve -> Shipping -> Carriers
Here's how you can position InPost services in your customer's shopping cart

Quick Returns

The service allows customers to return shipments ordered from the store via Parcel Locker

1. In the plugin configuration, you need to provide a short name for the Fast Returns form. The link is created when you create an account for this service through the Sales Representative

2. The customer who is logged in to the store in the order tab sees a new Return Merchandise button this allows you to move to your form where he can make a return

Parcel on the Weekend

In order to make the Parcel on the Weekend service available, you need to add a new delivery method.

Go to the module configuration and choose Shipping Services → Add New

Configure the method (by selecting Parcel on Weekend):

We then set the availability of the service at the checkout on specific days and times:

Dispatch points

Allows you to add/delete/edit Receipt Points

Checkout config

Allows you to customize the visibility and function of certain fields in the order process (checkout)

Orders

Tab allows additional settings for placed orders

1. Adds information about the selected pickup point in an email message

2. Changes the order status after printing the shipment (opens a list with available statuses)

3. Changes the status of the order after the shipment status is changed to delivered. After enabling this option, select the order status from the list. The list depends on the individual configuration of the store

CRON - updates shipment statuses in the module

Requires the creation of a CRON task that will update the status of shipments (hosting)

InPost Locker Economy

Products ordered through the provided InPost Paczkomat® Economy Parcel service get an attractive delivery price. Receiving economy parcels from Paczkomat® InPost is the safest way to carry out online orders, especially with the remote opening of the box through the InPost Mobile application

Configuration:

A new shipping method should be added to the operation of the service

1. Go to Modules → InPost Shipping → Shipping Services tab

2. We click Add new

3. We select the Parcel station shipment - economic

4. We fill in the standard shipping details and the variant code , which was given on the contract

5. Click Submit

After adding the service, we need to configure it additionally by going to Go to Carrier Settings

There let's set the price for the service, whether the price should include tax and for which groups it should be available

After saving the settings, a new service appears to us in the shopping cart:

Create shippment:

Once the customer has placed an order, the Carriers tab in the order will show which service the customer has selected and a New shipment can be created.

In the place of the Variant code, the value added when adding a new delivery service will be automatically assigned.

Order processing/shipping

Order handling

Tab - Orders

Lets you generate labels, create shipments, print pick-up orders

A table of InPost services appears in the order where we can create a shipment

After clicking on the New Shipment button, a panel opens for editing the data provided by the customer as well as accepting them

Printing and label format

Once the shipment is created, you can download the label by clicking Actions → Print Label

We have a choice of label formats:

Shipping service

Tab - Shipping > InPost shipments

Here it is possible to handle and view drive-up orders, currently processed and shipped shipments, generate labels, create and print pickup orders

When creating a pickup order, we have the option of selecting a pickup point

Removal of consignments from Przesyłki Procesowane

It is possible to remove shipments that have not been sent from the view in the Processed Shipments panel. This will help to tidy up the view of the current orders.

By clicking on the actions at the end of each consignment, the Delete option appears

Products - templates

In each product there is an option to specify availability for a specific carrier and default shipment dimensions

This applies to Courier shipments (dimensions in cm) and Parcel Locker® shipments (Gabaryty)

Solutions to problems

SSL certificate error problem: certificate has expired

→ cURL error 60: SSL certificate problem: certificate has expired

On the hosting side, update ca-certificates (ca-certificates curl openssl command)
Sometimes a reboot of php on the server may also suffice - php may keep the old certificate in cache before changes.

The "Select Parcel Store" button does not work

The reason may be that the URL to the store is incorrectly specified when creating a token for Geowidget in Parcel Manager. When the URL is wrong the map will not open.

Geowidget - no access

When the shopping cart in Geowidget shows the error "No access, check if the token has been generated for the correct site" you need to re-generate the token for Geowidget in Parcel Manager but specifying the correct store site URL. The error is related to providing an incorrect store URL.

Contact

If you have any questions, please use the Integration Department's contact form, which is available here: https://inpost.pl/formularz-wsparcie  

 After entering the form, just select "Customer Support" from the list, in the category select: InPost module, and in the field "Please specify the name of the module" enter: PrestaShop