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To access the ShipX API, please follow the instructions in the link below: |
Yes, the ShipX API has a test environment (sandbox) address of the test environment: https://sandbox-api-shipx-pl.easypack24.net |
https://sandbox-manager.paczkomaty.pl/ Moje Konto > API tabs. To generate Token and Organization ID you need to fill in all the data, including invoice data in Moje konto> Dane tab. To create a parcel shipment you need funds on your account, you can top up your account virtually in the Płatności. |
yes, json queries can be downloaded from the link: API General Information |
Make sure you have correctly copied the data from the API tab in https://manager.paczkomaty.pl Remember to use the token on the production environment with https://manager.paczkomaty.pl and on a sandbox environment with https://sandbox-manager.paczkomaty.pl/ |
If the API returns error 500, please use the integration support form: https://inpost.pl/formularz-wsparcie and choose the System Availability Problem category. |
The API returns an error when the wrong organization id is entered. Log in https://manager.paczkomaty.pl and verify that the organization id entered the application is the same as in the API tab in the Parcel Manager. |
Yes, there is such a possibility with the batch : [1.6.4] Creating and viewing shipment batches |
No, if you did not enter the sender's data when creating the package, it will be pulled from the system. |
No, the ShipX API has a simplified mode, when creating packages you indicate the service
you are interested in and then the API automatically pays for it. |
When creating a COD package, please note that the package must be insured for a minimum of the COD value or higher. |
check in https://manager.paczkomaty.pl Have you filled in your bank account number? Once the account number is filled in, the pickup packages will be created correctly. |
No, if you did not enter the sender's data when creating the package, it will be pulled from the system. |
No, templates have been created for parcel shipments that you can use to indicate the box where the shipment should be placed:
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We recommend that you provide the correct dimensions and weight for courier packages.
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You can only update shipments that have not yet been purchased, which means they have a status of |
To cancel a shipment within a specific organization, you must be a member of that organization. As an additional requirement, the shipment must have a status of |
Yes, the ShipX API allows you to create a package with a service “Paczka w Weekend”: [1.9.0] Service Weekend shipments |
The service will be available during a specific time window, e.g. from Thursday at 8 p.m. to Saturday at 1 a.m. We do not take into account holidays. |
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Yes, you can download labels for up to 100 shipments: [1.6.0] Multiple shipments label download |
No, ShipX API only supports Polish phone numbers, you need to provide a 9-digit phone number, without special characters and area codes e.g. "+48". |
If you are a postpaid customer (with an agreement) check that you have paid your last invoice and then contact your account manager. If you are a prepaid customer (without an agreement) make sure you have sufficient credit in your account. |
The API returns an error because you are trying to use a courier service that is only available after signing a courier contract. For prepaid accounts the dedicated service is C2C courier inpost_courier_c2c. |
If you provide an incorrect service for the delivery method (i.e. service |
To create an Allegro SMART parcel on the sandbox, get the data needed to generate the package from the Allegro sandbox environment. |
In a sandbox environment, the tracking component is disabled, so there is no way to check the status of a shipment. |
This is not possible, the API allows you to check the status for a single shipment. |
Yes, the API allows you to track the status of packages 45 days back. |
How to get the status list is described in the documentation: Statuses |
Yes, the API allows you to get statuses with their descriptions in English. You should add the parameter: en_GB in the requisition. |
If you have any additional questions, please contact us using the form https://inpost.pl/en/form-support