[ENG] WooCommerce

Authorization

Production environment

Test environment

Plugin installation

Log in to your store's admin panel on the WooCommerce platform

1. Go to Plugins → Installed Plugins

Open

2. In this tab, select the Add new and then Upload Plugin

(Click the button and upload the installation package as an Archive)

Plugin configuration

Search the module for further configuration by going to InPost → Settings

Logging in (Authorization)

Here you can fill in your API access data (Token, Organization ID), which you can generate yourself in the Parcel Manager under the "API" tab.

(Access to the environments is at the beginning of this documentation)

Insurance

Send options

Dispatch Point

Sender

Additional options

Debug Mode

This mode allows you to enable additional options available to the administrator as well as change the location of the "Select Parcel Machine" button display

• Enable JS mode of the map button → Setup for Multisite stores (in the absence of “Choose Parcel Post” button)

• Disable condition to enable geowidget scripts only on Checkout page → Enable when the “Select Parcel Post” button is not working

Quick Returns

The service allows customers to return shipments ordered from the store via Parcel Locker

1. In the plugin configuration, you need to provide a link to the Fast Returns form (e.g. https://szybkiezwroty.pl/pl/Nazwa_sklepu). The link is created when you create an account for this service through the Sales Representative

2. A customer who is logged in to the store in the order tab sees a new Fast Returns button this takes them to your form where they can make a return

Available delivery methods

Delivery Services

Configuration

To configure the services available in the shopping cart, you need to add each one individually in the configuration

1. To do this, go to WooCommerce → Settings → Shipping

2. Select the country (edit button)

3. Click Add shipping method

4. Select a specific service

5. The service is added. It needs to be configured

When selecting a service, we have the ability to configure it:

Preview:

Shipping class costs

Configuring a shipping class allows us to group products when it comes to prices. We create a shipping class, which we can assign to a specific item(s) in the product settings.

We can add as many shipping classes as we want.

Class creation:

You need to create shipping classes on the tab WooCommerce → Settings → Shipping → Shipping classes → Add shipping class

Configuring in the delivery method:

WooCommerce → Settings → Shipping → Zone

In a given form of delivery, such as InPost Parcel Locker® 24/7, you need to specify what shipping costs will be in a particular class

Priority of calculation of delivery price:

1. if the free delivery threshold is reached then - free delivery

2. if the free delivery threshold is not reached - we take the price for the delivery class

3. if the delivery class is not specified - then the settings of our plugin (flat rate or price from the table against the size/weight)

Configuration in the product:

Moving to a specific product, you need to set in the Shipping tab which shipping class it should belong to

InPost Locker Economy

Products ordered through the provided InPost Paczkomat® Economy Parcel service get an attractive delivery price. Receiving economy parcels from Paczkomat® InPost is the safest way to carry out online orders, especially with the remote opening of the box through the InPost Mobile application

A new shipping method should be added to the operation of the service

1. WooCommerce tab → Settings → Shipping → Add shipping method

2. Then configure the service by providing the commercial product ID given in the contract and complete the price for the service

3. When the customer selects the InPost Locker Economy, information about the service and the variant will appear in the order

Weekend Parcel Service

In order to make the Parcel on the Weekend service available, you need to add a new delivery method

1. To do this, go to WooCommerce → Settings → Shipping

2. select a country (edit button)

3. click Add Shipping Method

From the list, select: InPost Locker Weekend

We proceed to the delivery configuration:

By setting a specific day and time, we indicate at what times the specified service should appear in the shopping cart on the website

Order processing/shipping

Order handling

Allows generation of labels, creation of shipments, printing of collection orders

Moving on to the order after the customer selects a specific service, the window for InPost shipping appears

After completing and verifying the data, press the Send Parcel button to generate the package and assign a tracking number

After a while, the Get stickers and tracking number button appears

Mass shipment creation

The plugin allows you to create shipments in bulk

1. Go to the Orders tab and select the specific orders in which you want to create a shipment

2. Then expand the list - Bulk actions at the top of the table and select InPost PL create shipments

Create multiple shipments in an order

It is possible to create several parcels in an order

1. After creating the first shipment under the Get sticker button, click Create another shipment

2. Select the delivery method for your next shipment and click Add Another Package

3. A new window with shipment information is shown. Select the Send Parcel button

4. The window refreshes and the option to download the label appears

Creating multi-packet shipments

Standard Courier service is the possibility of generating multi-packet shipments (1/3,2/3 ...).

1. Entering the order we checkobox: Send as several packages

2. A window appears with a view of additional shipments 5/5 - remove the unnecessary number of shipments

3. We enter the dimensions and click Send Parcel

After creating a shipment, you can download labels (number of labels depending on the number of shipments)

Mass downloading of labels

The plugin allows you to download labels in bulk

There are two places where this can be done

1. Tab Orders - bulk actions button at the top of the table:

2. Tab InPost - Shipments - Get stickers button (after selecting shipments)

Shipping service

Tabs:

InPost → Shipments

Here it is possible to handle and view drive-up orders, currently processed and shipped shipments, generate labels, create and print pickup orders

Here you can also create labels in bulk

Configure delivery methods in products

Mass editing from within the plugin

We have created a general view of the added products in the store so that we can more easily determine the available delivery methods and product sizes (Parcel Locker)

It is possible to filter by categories, product type or search for products by name

Directly in the product

Templates

In each product, it is possible to specify specific dimensions for courier shipments and dimensions for Parcel Post® shipments. They are automatically downloaded to your order.

Availability of services

Directly in the product, set the visibility of individual services in the shopping cart:

Handling coupons for delivery

Coupon support in the shopping cart can be enabled at WooCommerce → Settings → General → Enable coupons

Configuration can be found under Marketing → Coupons

1. We click add coupon

2. We choose from Discount type → Inpost

3. Set the value of the coupon, its name, expiration date and for which forms of delivery it should appear

4. Click Publish

In the shopping cart after the customer adds the coupon, the discount information shows above the shipping and the shipping amount is reduced by the value of the coupon

Integration with Flexible Shipping

Our module allows you to integrate with Flexible Shipping plugin

After activating this plugin, the standard list of InPost services disappears

To configure the services available in the shopping cart, you need to add each one individually in the plugin configuration

1. To do so, go to WooCommerce → Settings → Shipping

2. select a country (edit button)

3. click Add shipping method

4. select Flexible Shipping

After creating a form of delivery, you need to configure it

Go to the specific newly created service, which is tentatively named Flexible Shipping, and click Edit

1. We fill in the name of the service

2. We select a specific service assigned to InPost API

3. Set the price and configure further settings of the Flexible Shipping plugin

Solutions to problems

An error occurred while connecting to the API

• One of the reasons for the above error is when the data provided in the place of Organization ID and Token is incorrect - or the data provided does not apply to the API Type: Sandbox (Sandbox and Production are two separate environments and have different organization IDs)

After each modification of the token or organization ID, save the settings (only then the authorization data is verified)

• This error can also appear when the store's connection to the API is blocked - either on the server side of the store (you should verify this state in your hosting) or on our side. In this case, please contact us via our form https://inpost.pl/formularz-wsparcie

Creating a parcel - Selected offer

In the order when creating a shipment in the status instead of tracking number appears Status: offer selected

This means that the shipment has not been created

Possible reasons:

1. Lack of funds in the account in Parcel Manager (for Prepaid customers)

2. No bank account number in Manager Parcels

3. In case of courier service, no attached courier contract in Parcel Manager

4. Error regarding recipient data - post code

Geowidget - no access

When the shopping cart in Geowidget shows the error "No access, check if the token has been generated for the correct site" you need to re-generate the token for Geowidget in Parcel Manager but specifying the correct store site address. The error is related to providing an incorrect store URL.

No deliveries in the InPost shopping cart

No services in the product

InPost services must be added in a specific product:

You can also add InPost services to all products at once:

Delivery method 'Free Delivery'

This method in WooCommerce causes that when it meets the condition and can be displayed in the shopping cart next to the product, it removes all other available delivery methods.

It should be removed

Free delivery from a specific amount can be set in our InPost methods

No button- "Select Parcel Locker"

Check:

• Token for Geowidget - generate it without specifying the site URL

• Install the latest version of the plugin

• Check if the added delivery method was made according to the documentation

[ENG] WooCommerce | Configuration

• Test if it changes anything to enable the option in the plugin configuration: JS mode (at the very bottom in debugging)

• If there is no improvement, please contact us using the form https://inpost.pl/formularz-wsparcie

"Select Parcel Locker" button does not respond

You should:

• Check if the tokens for Geowidget and API are correct

• Check if the shipping methods are still added in WooCommerce - Settings - Shipping.

• Check if InPost services are enabled in products (product configuration)

• Check if any of the options are enabled in the INPOST tab at the very bottom:

Enable JS mode of the map button

Disable check so that the script for geowidget is connected only on the Checkout page → Enable when the " Select Parcel Post" button does not work

Contact

If you have any questions, please use the Integration Department's contact form, which is available here: https://inpost.pl/formularz-wsparcie  

 After entering the form, just select "Customer Support" from the list, in the category select: InPost module, and in the field "Please specify the name of the module" enter: WooCommerce